After a successful trial and some stock accuracy improvements in the early stages of deployment, Reiss will roll out RFID technology across its stores in 2019.
Reiss is the latest UK retailer embarking on an RFID project – and it is one that is set to open up multiple opportunities for business improvement, according to CIO Ian James.
The likes of Inditex, River Island and Superdry have already started their own RFID journeys, and now the premium fashion player Reiss is looking to enhance stock accuracy, open up store stock for online fulfilment, and drive customer satisfaction by using the technology.
The project
Back in 2017, soon after James had arrived at Reiss as CIO following spells at Paperchase and Casual Dining Group, a two-store RFID pilot was launched.
“We started looking at the in-store manual processes which our stores have to perform to do their daily or weekly stock count, or to process in-store transfers, and warehouse returns – it was also around gaining visibility for our omnichannel journey,” James says.
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Source: Reiss ready to roll out RFID in 2019 – Essential Retail