The study, undertaken during the past 15 months, found that the retailer not only improved its on-shelf and display compliance, but made single-unit sales possible when a store’s inventory may be down to its last unit for a particular SKU.
Jan 20, 2017—
The use of radio frequency identification technology at Macy’s stores has boosted the global retailer’s rate of on-shelf display compliance and overall inventory accuracy, while also lifting customer satisfaction and enhancing omnichannel fulfillment based on in-store, single-unit accuracy. That was the finding of a report released by The Platt Retail Institute (PRI), developed in cooperation with the Northwestern Retail Analytics Council (RAC).