Clustag Opens Customer Experience Center in Miami to Showcase Live RFID Solutions

Clustag RFID Solutions opened a new Experience Center for its customers in Miami as part of its expansion plan in the United States. This hub, with over 3000 square feet of space,  allows customers to test RAIN and other RFID solutions in real-time, optimizing their item-level tracking and logistics processes. In this way, the company strengthens its presence in the American market, where it already provides advanced RFID solutions and specialized advice to its customers in 11 states.

The company, which is extensively involved in the retail sector, particularly in fashion, collaborates with over 15 major luxury brands, sports goods, and underwear companies in the U.S. to enhance their intralogistics processes using RAIN and other RFID solutions. “The opening of the Miami office is an important step in getting closer to our customers and improving direct service in the region,” states Luis Rius, CEO of Clustag. The office is just 20 minutes from the airport, making it easily accessible for clients.

Since launching operations in the U.S. market in 2021, Clustag has significantly expanded its operations to states such as Washington, California, Texas, Tennessee, Georgia, Florida, North Carolina, Pennsylvania, Rhode Island, Ohio, Kentucky, and Indiana. The new Miami office serves as the group’s operational hub in the U.S. it will house Clustag’s administrative and commercial teams, ensuring closer and more efficient service while strengthening relationships with retailers. Currently, Clustag has 14 ongoing projects in North America, with several still in the design phase.

“We want to help our customers face current and future logistics challenges, improving their efficiency and reducing lead times for wholesale, retail,and e-commerce customers, offering a more agile and reliable service”, added Rius.

Live RFID Testing for Maximum Performance

This new Customer Experience Center location will feature a space that allows for live product reading and coding tests for customers’ actual products, as well as testing RAIN and other RFID solutions under maximum demand conditions, simulating high-performance situations in distribution centers. “No matter which Clustag solution is used, these real-world tests ensure optimal and reliable performance,” explains Jorge Robledillo, General Manager of Clustag for North America.

“To guarantee top-tier performance of RAIN RFID technology across our RFID read points, we conduct rigorous assessments such as box processing speed measurement, accuracy and consistency checks in tag reading, and cross-reading error detection. This Experience Center allows us to simulate real-world conditions in controlled environments, ensuring RFID Solutions maximum reliability, and adaptability to each client’s unique operational needs,” said Robledillo.

The facility will also allow for in-depth testing of Clustag’s RFID software. “ZENTUP ensures flexible and scalable integration with any warehouse management system,” says Robledillo. “Seeing this comprehensive solution in action allows us to anticipate and resolve customer concerns before they even arise.”

Miami’s strategic location, its proximity to key events,and numerous international companies have made it a crucial hub for Clustag’s growth. “The city stands out not only for its strong logistics connections but also for its diversity, which will enrich our team,” Rius adds. “We are committed to innovation and always open to adding new talent to continue delivering exceptional service.”

With this expansion, Clustag reinforces its commitment to the U.S. market, offering RAIN RFID solutions that optimize intralogistics processes and improve operational efficiency for its customers.

About Clustag

Clustag, founded in 2015 by Luis Rius, is a Spanish company leading the design, manufacture, and implementation of RFID solutions for intralogistics. Throughout its history, the company has been a pioneer in optimizing intralogistics processes through RAIN and other RFID technology, impacting supply chain and distribution operations management. Since 2021, Clustag has developed projects in 11 U.S. states and gained presence at major industry trade shows such as NRF, PROMAT, and MODEX. It is also a member of MHI, an organization in the material handling industry, and NRF, the world’s largest retail association representing retailers from the United States and globally. Clustag solidifies its position as a key player in the country with the opening of this new office.