Instances of airlines mishandling baggage reached an all-time low last year. According to the SITA Baggage Report 2017, released today, 5.73 bags per thousand passengers went astray in 2016 – a 12.25-percent drop compared to the previous year and a 70-percent reduction over the past 10 years. This comes despite the fact that global passenger volume reached record levels of 3.77 billion in 2016.
SITA credits investments in new technologies such as RFID and process improvements by global airlines and airports as the keys to having achieved this reduction. But the aviation IT specialist expects the rate of mishandled baggage to drop even further over the next 18 months with IATA Resolution 753 coming into force in June 2018.
Source: RFID Helps Airlines Reduce Baggage Mishandling – CXOtoday.com